The Netflix Price Increase of 2011

netflix_logo2Netflix has been on a bit of roller coaster ride as a company, as most people who subscribe to the service or love movies and follows such things already know.  The story is not unlike a bad M. Night Shyamalan movie; it’s got twists, turns, and is often based on such lame and asinine premises that one just has to laugh at the crazy plot points. Continue reading

Don’t Accidentally Buy Stuff on Behalf of Your Customers

Today I went to add Ayn Rand: In Her Own Words to my DVD wish list on Amazon.com. A few minutes later I received an e-mail stating that my order was received and would be shipped soon. I did click ‘Wish List,’ didn’t I? How was I suddenly buying this DVD? Luckily, I caught this in time to canceled the order. No harm done.

But darn it, I was pretty sure I had clicked the ‘Add to Wish List’ button. On the other hand, I found it difficult to contemplate how Amazon could make an error like that. I figured it was user error, and I went back and retraced my steps to figure it out.  Here’s what I discovered: Continue reading

Lessons for Conan on TBS’s Lopez Cancellation

Conan O'BrienWhen Conan O’Brien moved to TBS after his Tonight Show gig was cancelled, he also pushed back George Lopez’s late night show an hour.  According to news reports at the time, this was done with the full blessing and possibly even the invitation of Lopez.

The obvious reasoning behind the move is that Conan would bring in a huge influx of new viewers to the network, and while Lopez would be on later, the carryover from the Conan boost would more than make up for it.

Unfortunately, that bet didn’t pay out. This week TBS announced they’ve canceled Lopez’s show, due to low ratings. And a recent article in Variety posed the question: Did Conan Undercut Lopez?  It’s an interesting analysis of the ratings and speculation as to the reasoning behind the move, and anyone interested in the matter should read it. Continue reading